I’m Okay

Floods and Storms

If you have fallen trees or branches on your home, rising flood water or other storm damage, you can contact the NSW State Emergency Service (SES) on 132 500.

You can also contact the SES via NRS by asking to call 132 500.

The SES website has a page dedicated to information on what do before, during and after a storm.

Cars driving down a flooded suburban road


Floodsafe has been developed by the NSW SES and explains what to do before, during and after a flood in your local area. There is also a specific Floodsafe guide for people who are aged or have disability in the Tweed region. There is also a section called Plan Now For What You Will Do with helpful check lists and links to other useful websites including Home Emergency Plan.

Floods Near Me NSW App

The Floods Near Me NSW App is the official app of the SES and provides current information on floods across the State that are being attended to by the SES. It is available for download for both Apple and Android devices.

App Store

Google Play

Also check the Flooding in Australia Fact Sheet provided by IAG.


Stormsafe has been developed by the NSW SES and provides information and tips on how to stay safe during storms including making plans, warnings, and information about types of storms.

There are resources specifically for people with different types of disabilities:

People with deafness and hearing impairments.
People with intellectual impairment.
People with visual impairment.
People with mobility impairment.

Preparing Your Home for Floods

There are a number of ways you can prepare your home to minimise damage from floods. Sandbags, for example, can be incredibly helpful to keep water out of your home.

Here is a short video from the Queensland SES explaining how to sandbag your home. How to sand bag your home, a video from the Queensland SES.